What is your cancellation policy?
We require a 24-hour notice for cancellations or rescheduling. Cancellations made within 24 hours of the scheduled appointment may incur a cancellation fee.
What should I expect during my first visit?
you will be greeted by our friendly staff and asked to complete a brief consultation form to ensure your treatments are tailored to your needs. You’ll then be shown to our relaxation lounge or directly to your treatment room.
Do you offer gift certificates?
Yes, we offer gift certificates for any amount or specific treatments.
Are there any special health considerations I should be aware of?
If you have any medical conditions, allergies, or specific health concerns, please inform us at the time of booking or before your treatment begins. This ensures we can provide the safest and most effective experience for you.
What should I wear to the spa?
We recommend wearing comfortable, loose-fitting clothing. For treatments, you will be provided with a robe and slippers. We suggest removing jewelry before your appointment, though we have secure lockers available for your valuables.
Do you offer group bookings or private events?
Yes, we can accommodate group bookings and private events. Please contact us at [Your Contact Number] or [Your Email Address] to discuss your requirements and we’ll work to create a personalized experience for your group.
How can I book an appointment?
- Visiting our website and using our online booking system.
- Calling us directly at [Your Contact Number].
- Emailing us at [Your Email Address] with your preferred date and time.